Welcome to Urban Room Hair, a leading hair salon in Townsville, led by salon owner Kerrin Sampson. We specialise in blondes, balayage, creative colour and smoothing treatments… aka the kind of hair that has people asking “who does your hair?”
From bright blondes to bold transformations, our team is known for creating customised colour using advanced foiling and freehand techniques. Whether you’re after a soft, natural blend or something a little more statement, we tailor every service to you.
Our team of skilled stylists deliver modern cuts and styling that work with your lifestyle—think effortless bobs, soft layers, and hair that grows out beautifully. And for our curly-haired clients—we see you. We work with your natural texture to enhance, define and create styles that actually make your curls behave – without fighting them.
Our space is relaxed but elevated, our team has your back, and the experience is all about you feeling comfortable, confident, and looked after from start to finish.
Our vibe? Relaxed but elevated, welcoming, and all about making you feel completely at ease. Whether you’re here for a full transformation or just a refresh, we’ve got you.

We are proud to hold nationally recognised Gold accreditation with The Australian Hairdressing Council, reflecting our commitment to excellence in professional business practice, exceptional client service, high standards of salon presentation, and clean, hygienic conditions—giving our clients complete peace of mind during every visit.

The AHC’s Green Select Business Accreditation is accredited to salons that show they have implemented environmentally sustainable policies and practices and can demonstrate a commitment to building a greener salon future.
We’re sure you’ll love all things at Urban Room Hair.
Please enjoy $25 OFF first service in salon. T&Cs apply.
And you’ll both receive $25 OFF on your next salon service. T&Cs apply.
My teenage kids & I are regulars here & for good reason.. Mel & the other lovely team members make you feel special from the moment you walk through the door & they invest their time getting to know exactly what you would like your hair to look like.. & they nail it every time too..
I have had thinning hair due to menopause & decided to get some extensions, & it’s the best decision I made. Mel made sure the style colour & cut were exactly what I wanted.. & they’re beautiful & very natural looking. Mel did an AMAZING! job..
Can not recommend this professional & warm friendly talented team highly enough.. 🙂
Beautiful Team!
Louise M
Had my first ever keratin treatment with Peyton at Urban Room and I couldn’t be happier!
She did such an amazing job, my hair is incredibly smooth and shiny. Peyton took such great care of me throughout the entire appointment and her attention to detail really shows.
Such a lovely experience, I’ll definitely be back. Highly recommend her!
Nelie B
Maddii looked after me today and she was amazing!
She helped me decide what to do with my hair and explained why it was a good idea. My hair is exactly what I wanted.
I can’t recommend Maddii enough. Thanks Maddii 😊
Colette J
Everyone was incredibly patient and kind. Chloe is a magician; My hair was so soft and shiny after her work!
An amazing experience all round especially with their adorable mascot.
Andy NG
I love coming to get pampered and Kerrin has me looking on point each and every time. They are so friendly and make you feel totally at home.
Kerrin knows how to tame my crazy curls and has me finding a new love and appreciation in having them for the first time in many years.
Dot C
I booked in for a wash and blow dry on an off chance while visiting Townsville and I am so glad I did.
My experience was wonderful from beginning to end and I am super happy with the blow dry I had with Peyton she did an amazing job. I have super long bleached extensions which are not easy to deal with and she absolutely nailed it.
Love the happy and professional vibe all around. Will definitely be back on my next visit to town!
Rebecca C
I love everything at this salon: atmosphere, drinks, scalp massage, and of course the high quality of haircuts.
Rina G
Thank you Mel for my amazing transformation.
Mel was able to help me with deciding what would look best for me with my hair, making me feel relaxed and comfortable.
I totally recommend Urban Room Hair. All the staff are professional yet deliver a relaxing experience. See you again in March 🙂
Tracey M
I cannot recommend Chloe enough! I went in for a treatment and blow dry on my weft extensions and the whole experience was perfect.
She took the time to ask great questions beforehand to really understand my product preferences and exactly how I wanted it styled. On top of that, she gives an amazing head massage!
She clearly understands how to handle extensions – she was so careful with the tracks and the final look was bouncy and perfectly blended.
Tiffany
Highly recommend. Moved to Townsville recently and this was my first time getting my hair done up here.
This was the first place to come up when I searched for a hair dresser and I can see why. They are the most beautiful and genuine people ever. They are accommodating and so friendly.
Very welcoming from start to finish and make you feel so comfortable. They are amazing!!
Ella M
Thoroughly enjoyed my experience to urban room today! The staff are so friendly and welcoming.
Maddi was my hairdresser and she was absolutely fabulous, I have curly hair so can be a bit nervous with where I go but Maddi knew exactly what to do and i left with gorgeous fresh curls!
Thanks so much I will be back!
Sophie R
Such an amazing service! Really enjoyed all of the conversations with every stylist AND they did such an amazing job with my hair! So impressed!
Will 100% recommend this salon.
I LOVE my hair 💗
Abbey D